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Frequently Asked Questions
- DISCOUNTS & REWARDS -
Q: "HOW DO I USE A DISCOUNT CODE?"
A: If you receive a discount code, please enter it at checkout in the discount code field, and then click “apply”. Please note that only one discount code can be used per order.
Q: "CAN I RETROACTIVELY APPLY A COUPON?"
A: Unfortunately we can’t guarantee that we will be able to retroactively apply discounts. Please feel free to reach out to our support team if you need assistance.
- ORDER CHANGES, RETURNS & EXCHANGES, & CUSTOMER SUPPORT -
Q: "HOW CAN I CHANGE MY ORDER AFTER IT’S BEEN PLACED?"
A: Enchanted Brew Flavored Coffee Roasters strives to fulfill orders as quickly as possible! Once an order is placed, it can be challenging to make changes. If you wish to request a change to your order, please contact us at support@enchantedbrewflavoredcoffee.com and clearly state that you need a change in the subject line - for example, put “ORDER CHANGE”, “ADDRESS CHANGE” or “CANCELLATION” in the subject line. We will prioritize these emails so that we can do our best to help you. Once an order is shipped per shipping confirmation, we cannot make any changes.
- COFFEE NUTRITION, INGREDIENTS & FRESHNESS -
Q: "WHAT IS THE BEST WAY TO STORE MY COFFEE?"
A: Coffee is best stored in an opaque, airtight container in a cool, dry place. You do not want your beans exposed to light or humidity, as it can compromise the freshness and quality! If properly stored, our ground coffee will stay fresh for about 4 weeks from opening. Whole bean coffee will stay fresh for about 8 weeks from opening.
Q: "IS YOUR COFFEE KETO FRIENDLY?"
A: Absolutely! We do not use sugar or sweeteners in our flavors, and each brewed 8oz cup has approximately 2 calories, 0g carbs and 0g sugar!
Q: "Are there any sugars or artificial sweeteners in your coffees?"
A: Our coffees do not contain any sugars or artificial sweeteners.
Q: "IS YOUR COFFEE VEGAN?"
A: While not currently certified vegan, our coffee does not contain any milk, egg or dairy products.
Q: "IS YOUR COFFEE GLUTEN FREE?"
A: While not currently certified, our coffee does NOT contain any gluten or wheat ingredients. Coffee is the only product in our facilities and it never comes into contact with anything containing wheat or gluten.
Q: "ARE THERE ANY ALLERGENS PRESENT IN YOUR COFFEE?"
A: While not currently certified, our coffee is free of all major allergens recognized by the FDA. This includes: dairy, eggs, fish, crustacean shellfish, peanuts, tree nuts, wheat, soybeans..
Q: "WHAT IS THE NUTRITIONAL INFORMATION FOR YOUR COFFEE?"
A: The nutritional info of our coffee per 8ox cup is as follows:
- Calories: 2
- Total Fat: 0g
- Cholesterol: 0mg
- Sodium: 0mg
- Total Carbohydrate: 0g
- Dietary Fiber: 0g
- Sugars: 0g
- Protein: 0g
There are no added sugars in any of our coffees. Our flavored coffees use 100% Arabica beans and are flavored using natural & artificial flavors.